This is the Return and Refund Policy for all products purchased from website.

We need you to be happy, with all products we provide.

If for any reason you are not completely happy with any of Tea products you order from us, simply return it to us within 3 business days. And get a full refund.

Address: ACRIL TEA (Pvt) Ltd,



Email: [email protected]


Return and Refund Policy guides you to get a refund if you are not happy with our products.

We will be happy to refund or exchange but It should return us in original condition.

The item is your responsibility until it reaches us.

For your own protection, we recommend that you obtain a proof of postage from the Post Office and send the parcel using a delivery service.

Note: The cost of returning the item to us is your responsibility.

Once your return is received and inspected by our team (usually within 48 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original method of payment.

Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to be posted to your account.

Our customers are our friends first and clients second.

Please contact us if you have any concerns, we will gladly replace or refund any product that doesn’t meet your expectations

Email: [email protected]